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Unit 2 Webinar:
Thomas Gordon’s diagram on accurate empathy.

In this webinar the concept of accurate empathy will be presented and explained. Thomas
Gordon’s diagram will be presented and the different parts of it explained and exemplified. The
webinar will further show where people tend to fail in communication in accordance to the
diagram. The last part focuses on explaining how we can become better at communication using
accurate empathy.

Unit 3:
Relational competences using accurate empathy.

The unit will start with a presentation on relational competences and the importance of forming
good relations with students will be explained. Jonas Aspelin’s division of relational competence in
three sub-categorise of communication- differentiation- and socioemotional- competencies will be
presented. After this introduction presentation on relationship building the training session will
become more hand-on. First a very short recap on Thomas Gordon’s diagram will be presented just
to make sure that everybody took part of the webinar. After that the remaining training session
will be devoted to practicing and implementing accurate empathy for better communication and
relationship building with students. Accurate empathy consists of four parts; listening, open
questions, reflective statements and summarising. All four parts will be explained and exemplified
by the trainer and the participants will after be encouraged to participate in exercises where they
get to practice these skills.

Learning hours by topics/units
Duration/ approach
№ Topic/Unit Notes
Face 2 Face Webinar

1 Facilitation – how to engage 2,5 hours
and include student from
various backgrounds using
UDL.
2 Thomas Gordon’s diagram on 15 min
accurate empathy.

3 Relational competences using 2,5 hours
accurate empathy.