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A)  Emotional intelligence
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                             •  What is emotional intelligence?

                             •  List  some  skills  related  to  emotional
                                 intelligence.

                             B)  Respect for diversity
                             •  What is meant by diversity in a social context?
                             •  What skills are required to respect diversity?

                             Some additional questions which you may consider:
                              •  Can you identify different forms of bias that may
                                 be relevant in the learner/trainer engagement
                                 and communicaition approach?
                              •  Can you list some items, topics or issues that a
                                 trainer  may  need  to  be  aware  of  when
                                 considering respect for diversity?

                 5 min        Webinar – introduction to Module4/Unit 1        Training   room,     laptop,
                                                                              projector

               The webinar can be used as the trainer/educator decides and considers it is best.



               Module4/Unit2: How to work with low-qualified adults in everyday life and how to integrate the
               Learning Outcomes to real-life situations?
               When  working  with  support  connected  to  everyday  life  one  important  factor  to  succeed  is
               communication  and  creating  a  safe  and  open  environment  between  teachers  and  students.
               However, this strategy is not sustainable for everyone and alternative methods can therefore be
               to offer support in more practical tasks, such as: writing CVs, applying online for a job, addressing
               or accompanying users to other institutions such as training providers, libraries, etc. In this way the
               support is very concrete and practical.

               An alternative to support this target group in their real-life situations is to possibly assign whole
               week tasks to them, involving them in setting goals and planning the actions which are going to be
               undertaken. Within the next unit, methods for these two aspects will be presented in more detail.

               For better supporting Adult Educators in their goals of achieving the learning outcomes of the units,
               the following, already implemented European good practice projects can be used from the Comp-
               UP Tool Collection:
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