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Improving basic skills  5                  13
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               Implement the following exercises in the Face2Face Session
                 Duration    Methods and Content                              Tools/materials
                 5 min.      Initial group meeting/Icebreaking                Training room,
                                                                              Handouts with questions from
                             Trainers should choose in advance a number of    the links below
                             questions from the provided links in order to    https://conversationstartersw
                             generate a group discussion, through which
                                                                              orld.com/icebreaker-
                             introduction of learners/participants can be done.   questions/

                                                                              https://icebreakerideas.com/i

                                                                              cebreaker-questions-biggest-
                                                                              list-ever/
                 5 min.      Brief presentation of the unit – on the basis of the   Laptop, projector
                             Webinar – the importance of Emotional
                             intelligence, while identifying low-qualified
                             learners.
                 25 min.     Emotional   intelligence,   respecting   diversity,   Flip  chart,  markers,  wi-fi,
                             providing empathy                                audio visual equipment, paper,
                             This exercise can be done with a group of 5-10   pens
                             people, where learners are divided in smaller
                             groups of 3-5 people. Each group will need to have   Possible  links  to  suggest  as
                             a laptop or a smartphone available to explore the   starting point
                             below headings - Emotional intelligence and      https://www.youtube.com/watch?v
                             Respect for diversity, alongside a set of questions.   =kUWI6sIGPPw
                             Instruct the groups to gather ideas, put them to   https://www.youtube.com/watch?v
                             paper (flipchart paper should be used), and      =cZjqpTsnc3I
                             nominate a presenter to share the groups’ ideas.


                 15 min      Debriefing, discussions on findings              Paper, pen
                              After all groups have had their presentation,
                              generate a discussion of 5-10 minutes, where
                              questions such as
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