Page 26 - COMP-UP_IO2_Training Curriculum_EN_new

a. Social, intelligence and cooperation
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b. Empathy, flexibility and mentalisation
c. Communication, differentiation and socioemotional control

6. According to Thomas Gordon´s diagram where does most people fail when trying to understand
someone?

a. D Meaning

b. All the circles
c. Arrow 1, Arrow 2 and Arrow 3

7. Accurate empathy is a competence that contains different skills, which?

a. Accurate listening

b. Asking open-ended questions
c. Summarising and reflective statements

8. What are some common mistakes people do when trying to be good listeners?
a. Offering reflective statements
b. Asking too many questions
c. Agreeing with everything the other is saying

9. Open-ended questions often leads to...?
a. Longer answers

b. Shorter answers
c. Precise answers