Page 12 - COMP-UP_IO4_Motivation Toolkit_EN_new

2. COMMUNICATION 12

2.1 Short introduction on the aims and background information of the section
The ability to communicate is both a key skill in everyone's life and a fundamental element of
the learning process. Communication is responsible for the exchange of information (especially
in the teacher-student relationship), but also for the exchange of emotions that accompany the
conversation.

In order for you to be able to convey knowledge in the best possible way in your work, you need
to understand how different people communicate. Communication with trainees may require
different communication approaches (more or less formal). Pay attention to the verbal message
but also the body language that goes along with it.

Learning communication skills is a hard craft and different people may have varying
predispositions for this. Remember to respect different communication styles and adapt to their
requirements.

2.2 Resources needed
• Paper and pen
• Flipchart